The IDG News Service reports small business owners testifying before the US Congress have differing views about how Congress should handle un-solicited commercial email, commonly referred to as spam. Some feel ... Read More

I've just returned from a visit to one of my consulting clients. They had a crisis, so I rearranged my schedule to help out. That's what great customer service entails. ... Read More

This excellent article from scotsman.com notes, "Too often when a business fails it is down to poor management, and it is a skill often underestimated by individuals running their own ... Read More

New rules take effect next week for non-executive directors in the UK. Many companies have not fully implemented the recommendations of the Cadbury Commission from 10 years ago, so the ... Read More

Do you celebrate Halloween at the Office? Maybe you should. Not only is it good for morale, but you have an opportunity to spot rising stars among your employees. Read ... Read More

October 24, 2003 is "Take Back Your Time" day in the US. Claiming that, among other things, we work more than medieval peasants did, the event organizers hope to motivate ... Read More

Associated Press (AP) reports witch Lena Skarninga of Oslo, Norway received a $7,453 grant from the Norwegian Industrial and Regional Development Fund (SND) to start a business "mixing elixirs for ... Read More

Our Management Glossary now contains over 100 terms, including job enrichment and job enlargement. There is a big difference between them. Could you explain that difference to an employee? Check ... Read More

A purchasing dynamics survey of businesses with fewer than 500 employees found "owners ready to spend on equipment and services at levels not seen since the late 1990s". The survey found ... Read More

An interesting article from The Age Online, reports market forces are beginning to affect Business Schools. Seems every university offers an MBA degree program, but the cost, faculty training, and ... Read More

Microsoft announced last July that it would buy stock options from its employees that currently have a strike price above the current trading price of Microsoft stock. Today Microsoft announced ... Read More

The Canadian Institute of Management reported that a recent survey of its members identified five areas where professional development is needed. These areas were consistent regardless of industry or business ... Read More

I enjoyed this article, but what prompted me to share it with you is the author's statement, "the purpose of leadership is to create more leaders, not more followers." That ... Read More

Guaranteed Sales Increase. Like The Way That Sounds? There is a real simple way to achieve it that many companies seem to overlook. Here's how.

"No one starts a business because they want to chase invoices or count stock", claims a Barclays' survey called Clocking On: How Businesses Use Their Time. The survey, as ... Read More

A manager at the Southern Illinois University store was fired because of a dress code violation. Were her actions the "gross insubordination" her supervisor called them or was her discharge ... Read More

You can't "cost cut" your way to greatness. Cutting cost is, at best, a survival strategy. To get better you need to invest - in people, technology, equipment, etc.More Management ... Read More

Here's another list for you, the most competitive companies. Tech-Economy.org released its ranking of U.S. companies in terms of competitiveness. Its "Competitive Landscape Index" is based on balanced scorecard areas ... Read More

Management is as much trainable skill as it is inherent ability; as much science as art. Here are some key skills and abilities that help anyone be a better manager.

A recent survey showed a 14% drop in profit growth in the Irish retail sector during the past year. One part of the article that applies to all of us, ... Read More

I admit it. I watch the CBS show Survivor each week. Management is all about managing people well. To do that, you have to understand them. This show could easily ... Read More

As the average worker age increases, older workers are developing some clout. AARP just released its 2003 "Best Employers for Workers Over 50" list. Though heavy on health care companies, ... Read More

Australian newspaper The Age reports that EOWA, the Government's equal opportunity agency, has published figures showing that women hold just 8.8 per cent of executive management positions. This compares to ... Read More