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Management: Most Popular Articles

These articles are the most popular over the last month.
What You Need to Know about Key Performance...
Key Performance Indicators, also known as KPI or Key Success Indicators (KSI), help an organization define and reach its goals
Pareto's Principle: How This "80/20 Rule" Can...
Pareto's Principle or the 80-20 Rule helps you manage those things that really make a difference to your results
How Do You Define a Leader?
What Is A Leader? This describes the characteristics and traits of a leader. What makes a leader.
What Is Management, Anyway?
Management 101 is a basic look at management, a primer, from John Reh, your Guide to Management
Company Culture: What Is It and How Do You...
Company Culture, what it is and how to change it. How do you assess your current company culture. How do you change the company culture if necessary to align it to your values.
What Does a Manager Do, Anyway?
Glossary definition of manager, what it is and how manager relates to other management jobs
Cost Benefit Analysis
Cost Benefit Analysis is a technique used to determine whether a planned action will turn out good or bad. Here is how a cost benefit analysis is done.
10 Things You Can Do to Become a Better Manager
Ten things you can do today to become a better manager
How to Use Benchmarking in Business
Benchmarking is the process of determining who sets the standard and what that standard is. It is done to motivate people to improve toward that goal. This articles will help you establish benchmarks and move your organization toward them.
Project Management 101
Project Management 101 outlines the four basic things a project manager must manage successfully.
Dealing With Difficult Employees
Dealing With Difficult Employees helps managers prepare a plan, confront the behavior, and find a solution to the inappropriate behavior of difficult employees.
How to Manage a Project in 13 Steps
Article describes the steps in managing any project and the order to do the steps for successful project management
What's The Difference Between Sick Leave and...
Employers have been moving to unspecified paid time off (PTO) instead of separating sick leave and vacation. Supposedly, it's good for employees because those that stay healthy have more vacation time, but is it really? Too often it just means sick workers come to the workplace and spread germs. It's time for companies to insist on sick leave so sick employees stay home.
What are the 5 Mid-Level Management Positions?
What are the differences between various managemnet levels? What do managers at different levels do? Here is what you need to know about management levels.
Cost Benefit Analysis Example
Cost Benefit Analysis is a technique used to determine whether a planned action will turn out good or bad. Here is how a cost benefit analysis is done. Page 2.
Getting A First Management Job
Getting A First Management Job, what you need to know and do to get that first management job.
Learn How To Write An RFP
How To Write An RFP details the steps in writing a successful RFP Request for Proposal or RFQ Request for Quote or Quotation
The Top 10 Mistakes New Managers Make
List of mistakes many new managers make and how to avoid them
First Day Manual for Managers
The things a Manager needs to do on his or her first day, if not before.
Senior Management Level Jobs
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What Does A Manager Do?
What does a manager do? A manager doesn't DO anything. A manager manages other who do. But what are a managers tasks? This will tell you.
Employee Turnover
Employee Turnover - What Is Turnover, How Do You Calculate It, What Can You Do About It - These And More Answers To Your Turnover Question Are Here.
How You Ask Whether Customers Are Satisfied
The best way to find out whether your customers are satisfied is to ask them. The questions you ask are important. What you do with their answers is more important.
The Five Stages of a Project
What are the five stages of a project, how to start a project, what is project planning, what is project initiation, how to close a project, what is a project feedback loop, changes to a project.
Supervisor
Glossary definition of supervisor, what it is and how supervisor relates to other management jobs
Dealing With Difficult Employees (cont.)
Dealing With Difficult Employees helps managers prepare a plan, confront the behavior, and find a solution to the inappropriate behavior of difficult employees. Page 2.
You Can't Manage What You Don't Measure
You can't manage what you don't measure. It is an old management adage that is accurate today. Unless you measure something you don't know if it is getting better or worse. You can not manage for improvement if you don't measure to see what is getting better and what is getting worse. This article, You Can't Manage What You Don't Measure, helps you know what to measure and how.
Critical Path Project Management (CPM)
Critical path project management (CPM) is a technique used to complete projects on time by focusing on key tasks. Critical Path Management shows how to complete your project on time using the CPM method.
Level 1 Management Skills
Level 1 is the basic skills any beginning manager must master. It is the foundation of the management skills pyramid which shows the skills a manager must master to be successful and shows how these management skills build on each other toward success.
Take Ownership of Your Job
Your success often depends on your ability to take ownership of your job. Don't just do the job, but own it and really do it the best it can be done.
Organization Charts as a Management Tool
Read how Organization Charts can be effectively used as a Management Tool, not just a passive reflection of the way an organization has evolved.
Cross Training Employees
Cross training is training someone in another activity that is related to their current work. It saves you money and makes them happier.
Project Scope
Glossary definition of Project Scope
Mentors and Mentoring: What is a mentor?
The satisfaction of being a mentor: what is a mentor, how to find a mentor, how to be a mentor?
Management Skills Pyramid
The management skills pyramid shows the skills a manager must master to be successful and shows how these management skills build on each other toward success.
How To Write a Progress Report
As a manager, you will be often called upon to report the progress of something you are working on or are responsible for. This article gives you an outline to guide the preparation of thsose repors.
New Employee Training - Is It Worth The...
Getting off on the right foot. New Employee training - is it worth the investment?
Glossary of Business Management Terms
Glossary of Business Management Terms, an A to Z Dictionary of Management Terms, from John Reh your Guide to Management
Soft Skills For Managers
Soft skills for managers lists the ten most important soft skills managers need to succeed
Employee Grade Levels
Many companies find it useful to create employee grade levels. Creating employee grade levels assures equal compensation for the same work across different departments and divisions. These are sample employee grade level descriptions.
Learn at Lunch, A Program To Help Employees Grow
Learn at Lunch, A Program To Help Employees Grow explains what a lunch and learn program is and how to set one up so the company and the employees both benefit from it.
General Manager
Glossary definition of general manager, what it is and how general manager relates to other management jobs
How To Be A Better Manager
How To Be A Better Manager - some key skills and abilities that help anyone be a better manager.
How Managers Monitor and Control Worker Behavior
One of the manager's basic functions is to monitor and control the work of employees. This article explains how to do that and keep everyone working together toward the same goal.
Top 10 Top Management Books
A list of ten key business management books you need to read to improve your management skill and people management abilities.
Managing Change: Managing People's Fear
Managing Change, Managing People's Fear. Change is natural and good. People's reaction to change is unpredictable and irrational, but can be managed. By John Reh
Three Critical Project Management Terms to Know
how to manage project scope, making assumptions in a project, how to calculate project management risk
Project Management 101 - Part 2 - Resources
Project Management 101 outlines the four basic things a project manager must manage successfully. Part 2 focuses on resource management.
Vision, Strategy, and Tactics
Vision, Strategy, and Tactics. What they are, how they differ, and how to use them to make your organization successful
Is Management for Me?: The Downside of Being a...
Is Management For Me? examines the pros and cons of taking a management path in your career. Page 2.
Senior Manager
Glossary definition of senior manager, what it is and how senior manager relates to other management jobs
Project Management 101 Part 3 - Time Management
Project Management 101 outlines the four basic things a project manager must manage successfully. Part 3 focuses on time and schedule management.
Is Management For Me?
Is Management For Me? examines the pros and cons of taking a management path in your career.
Fairness Is Good Management
Fairness is just good management. If you want to be a good manager you have to be fair to all. Learn what that means and how to be fair.
Management Tips
Quick Management Tips on Leadership Business Management Personal Development Marketing Quality and More to Make You More Effective
Planning a Project, The Basics
Planning a Project, The Basics tells you how to plan any project by using simple examples
Management Career Paths
Here is a page that leads managers to what they need to know. It is based on where you are in your career and where your interests lie. On each visit you can go further along the path, retrace steps along the same path, or start down a new path.
How To Manage Older Workers
Younger gen X managers need to learn how to effectively manage older workers. An aging work force will require new skills of all managers and the older workers.
Improving Your Communication Skills At Work
Interested in improving your communications skills? Here are the tips and tricks that will help you improve your communication skills and ability at work.
Non-Disclosure Agreements (NDAs) To Protect...
Non-Disclosure Agreements (NDAs) To Protect Your Intellectual Property - a look at how Non-disclosure Agreements can protect your Intellectual Property
How To Increase Customer Satisfaction
Eight keys to increasing your customer satisfaction. How do you increase the customer satisfaction that is essential to any business?
Matrix Management
Glossary definition of the business management term Matrix Management
Team Building Exercises and Icebreakers
Team building exercises and icebreakers can help build a sense of team in your people, helping them find the team in teamwork. Page 2.
Quality Monitoring
Many companies use software or services to monitor the behavior of their call center agents for performance and quality. Here's what you need to know about quality monitoring of call centers.
Planning a Project, Sample Project Plans
Planning a Project, these sample plans show you how to plan any project by following simple examples
Restricted Stock Is Better Than Stock Options
Giving Restricted Stock Is Better Than Giving Stock Options, even for high-tech start up companies in Silicon Valley, from John Reh your Guide to Management
Total Cost of Ownership (TCO)
Total Cost of Ownership (TCO). What is Total Cost of Ownership and how does TCO differ between industries?
Top 7 Management Books You Need To Read
A list of seven key business management books you need to read to improve your management skill and people management abilities.
Vest / Vesting
glossary definition of vesting as it pertains to stock and options
How To Give Negative Feedback Properly
when you need to give negative feedback, here are the things to remember
Management Pros Share Their Secrets
Seasoned Managers offer their tips for new managers.
CEOs Are Overpaid
CEOs of US corporations are paid too much for what they do; too much more than their average worker.
Job Interview Questions to Ask
What are the top questions a manager wants to ask of a prospective employe in a job interview and what do they tell you.
Project Management 101 - Part 4 - Cost Management
Project Management 101 outlines the four basic things a project manager must manage successfully. Part 4 focuses on managing costs, money, and profits.
Call Center KPI
Call center KPIs are fairly standard. This article describes several of the most common and points out the key management responsibility is what you do with the metrics.
How to Give Orders
Instead of giving orders, a smart manager gives instructions. Learn how to give instruction instead of giving orders to become a better manager.
Some (US) tax implications of being an...
Some (US) tax implications of being an Independent Consultant, from your About.com Guide to Management
Meeting Management
Tips for meeting management to make your meetings more productive.
The Annual Performance Review
The Annual Performance Review is usually a waste of time. Here is how to maximize the benefits from this required time waster
What Is A Manager?
What Is A Manager describes the basics of being a manager and the basics of what a manager does.
How to Manage
How to Manage provides short lessons in basic management tasks for managers who want to get better.
Getting Your Point Across
Getting your point across means concentrating less on what you want to say and more on what you want them to hear.
Lunch with the CEO
Few CEOs do enough to maintain good relations with one important group of stakeholders, their employees. Lunch with the CEO is one way to correct that.
Customer Satisfaction
Customer satisfaction is essential to any business. How do you measure your customer satisfaction and how can you increase your customer satisfaction?
Line Manager
Glossary definition of the business management term Line Manager.
The Toxic Boss Syndrome
The toxic Boss Syndrome. A toxic boss can sap a company's spirit and hurt its bottom line. Here's how to spot them and deal with them.
How To Give Positive Feedback
How to give positive feedback describes the steps to motivate employees through public recognition of their successes
Management Tips for Motivation
Quick Management Tips on Leadership Business Management Personal Development Marketing Quality and More to Make You More Effective. Page 4.
The High Cost Of High Employee Turnover
High employee turnover has a high cost for any business. Some of the cost is financial, but not all. Learn what you can do about it.
Retail Management Tips -Tips To Manage Your...
Top 20 Quick Retail Management Tips on Leadership, Business Management, Personal Development, Marketing, Quality, and More to Make You More Effective.
Late For Work Excuses
Some people are always late for work. Their excuses are no better than those who are seldom late for work. Here are the best excuses for being late for work and you can add yours.
From Manager to Leader
In this guest article, From Manager to Leader, Leslie Kossoff explains the difference between management and leadership and details a step by step plan for anyone to become a leader.
A To Do List That Works
Doing a to do list like this works. You will get more done and feel better about yourself.
Writing for Business
Writing, whether for business or any other purpose, has certain rules for success. To write effectively follow these rules.
What is Change Management?
Change management is a way to successfully deal with the ongoing changes that affect any organization and its employees. Through careful planning, skillful execution, and appropriate follow-up you can minimize disruption and maximize chances for success in your change management.
Team Building
Team building, more than team exercises and icebreakers it means building a sense of team in your people, helping them find the team in teamwork
Managing Mergers Successfully
Merger mania is not going to go away so successful managers must learn how to manage through this turmoil
Organize Everything In Your Work Life
Organize your work life and get clutter free. You will get more done, have less stress, be more efficient, and make more money. These tips tell you how.
The Best Leader I Ever Knew
Leadership is making people want to move together in the same direction. Being a leader is very different than being the boss. Here's how to spot the difference.
Planning Project Dependencies - Planning For...
Project Managers must be able to plan for and manage the dependencies among tasks in their projects. The more complex a project is the more dependencies there will be among project tasks that must be planned for. Learn the different types and categories of project planning dependencies and how to manage the dependencies.
How To Tell If You Are Management Material
How To Tell If You Are Management Material - a top 10 list and pointers on how to be a better manager, from John Reh, your About.com Guide to Management
How To Help Reduce Stress At Work
Work can be a stressful place, whether in an office, a factory, a school or wherever you earn your living. There are specific things you can do that will help you reduce your stress at work and better cope with it.
Management Tips for Personal Development
Quick Management Tips on Leadership Business Management Personal Development Marketing Quality and More to Make You More Effective. Page 2.
Lessons Learned From Enron
The many lessons learned from the Enron and Arthur Andersen debacle include the danger of yes-men and lack of dissent.
Key Driver Analysis and Chart Reports
Key driver analysis tells you what is most important to your customers and where to spend your money for the greatest impact. Key driver charts help you understand the results of a key driver analysis quickly so you can take action.
How To Read An Income Statement
How to Read an Income Statement is a description of the line items typically found in a company's income statement.
The Best Leader I Ever Knew (cont.)
Leadership is making people want to move together in the same direction. Being a leader is very different than being the boss. Here's how to spot the difference. Page 2.
Your Boss Is Watching You
More companies are monitoring their employees electronically. Why? What can you do about it?
What Is Project Management?
Read this if you are a business owner looking for project management basics, want to be a project manager, or have questions about project management or managing scope and time and budget.
Metrics
Metrics, in a business management sense, are merely a set of measurements that quantify results, like return on investment (ROI) or market share.
Level 2 Management Skills
Level 2 is the team building skills any developing manager must master. It is the next level of the management skills pyramid which shows the skills a manager must master to be successful and shows how these management skills build on each other toward success.
Management Tips From Readers
Readers add their tips to business management articles.
Level 1 Management Skills (continued)
Level 1 is the basic skills any beginning manager must master. It is the foundation of the management skills pyramid which shows the skills a manager must master to be successful and shows how these management skills build on each other toward success. Page 2.
The Lesson of the Red Horse
The Lesson of the Red Horse stresses the importance of employee motivation and its effect on performance, from your About.com Guide to Management
Service Level Agreements (SLA)
Service Level Agreements (SLAs) are a way for a supplier and a purchaser to agree on what will constitute a minimum level of customer satisfaction. When certain standards and behaviors on the part of a supplier are important to the success of your company, consider a service level agreement as a way to minimize your company’s risk.
Restricted Stock FAQ
Restricted Stock grants, an FAQ, frequently asked questions, about what they are and how they compare to stock options
Planning a Project, Planning A Company Meeting
Planning a Project, this sample plans show you how to plan a company meeting by following a simple example. Page 2.
Bowling As A Team Building Exercise
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Level 3 Management Skills
Level 3 is where the developing manager must master personal development. It is the next level of the management skills pyramid which shows the skills a manager must master to be successful and shows how these management skills build on each other toward success.
The Peter Principle
The Peter Principle hold that people are promoted to the level at which they are incompetent and then remain there. There are ways around that problem.
How To Build an Org Chart
a simple how to on drawing an org chart
The Right People in the Wrong Jobs
The Right People in the Wrong Jobs - how you can make your people, and yourself, more productive and happier at the same time, from John Reh, your About.com Guide to Management
Don't Multi-task When You Can Use Chunking
Multi-tasking has become a way of life for many people. It should be replaced by the more efficient use of chunking. Don't multi-task when you can use chunking to better manage your time.
Day One Management
Day One Management provides a plan for managers just beginning their careers.
Critical Path
Detailed glossary definition of the business management term Critical Path (Critical Path Method, CPM), with examples.
Top 3 Leadership Books
Top three leadership books
Insider Trading
What is insider trading and what are the penalties?
Organization Charts as a Management Tool (cont.)
Organization Charts that clearly show how you want to organization to function are more effective as a management tool than those that are just a passive reflection of the way an organization has evolved. Page 2.
Vision, Strategy, and Tactics - Continued
More on Vision, Strategy, and Tactics, focusing on tactics and flexibility to respond to changing business conditions. Page 2.
Gross Revenue
glossary definition of management term Gross Revenue
Professional Management vs. Entrepreneurial...
Professional Management vs. Entrepreneurial Management - When, or should, an entrepreneur turn over their company to professional management
Employee Coaching: When To Step In
Employees can't learn if their manager does their work. You have to let people make mistakes if they are to learn. You can't just let them flounder on their own. Employee Coaching: When To Step In helps you decide when to step in and when to hang back and let them learn.
Profit and Loss Statement
glossary definition of management term Profit and Loss Statement P & L
Golden Parachute
Glossary definition of Golden Parachute - what a golden parachute is, who likes them, and who doesn't like them.
Day One Management (cont.)
Day One Management provides a plan for managers just beginning their careers.
Good Customer Service Is No Longer Enough
Good Customer Service Is No Longer Enough, Management Guide John Reh interviews communications expert Dianna Booher.
How To Get Your Boss To Agree
The article How To Get Your Boss To Agree outlines simple steps that you cn use to get your boss or others to agree to what you ask for and what you want to happen.
Leaders Don't Always Lead
It's important for leaders to know when to lead but also to know when to step back and let others lead
There Is No "I" In Team
Sports teams not always a good analogy for building teams and teamwork in workplace business environment.
Key Success Indicators
Glossary definition of Key Success Indicators (KSI).
Alternatives to Layoffs
Reducing the workforce has become an automatic response for companies who need to cut costs to look good for Wall Street. It's wrong. It's counter-productive. It should be a last resort, not a first choice for a skilled executive.
Good Management Is Predictive Management Not...
Good Management Is Predictive Management Not Reactive Management, This article explains the difference between predictive management and reactive management and outlines how to improve your skill in predictive management.
Build A Work Breakdown Structure
Project Managers use a work breakdown structure (WBS) to define and organize the tasks needed to complete the project.
Mentors and Mentoring: Being a Mentor
There is little that can give you the satisfaction of being a mentor. Mentoring: what is a mentor, finding a mentor, how to be a mentor.
What Are Management Jobs?
What are management jobs? What management jobs can I get
Hire, Inspire, Admire, Retire
An employee life cycle is the steps the employees go through from the time they enter a company until they leave. Managers are in a key position reduce employee cost using the condensed employee life cycle of HIAR (pronounced hire) - Hire, Inspire, Admire, Retire.
Turnover
Glossary definition of the business terms employee turnover and turnover rate
What’s the right leadership style for this?
Leadership styles differ depending on the leader, the team, and the situation. Learn how to get the most out of your team by applying the correct leadership style.
Time Management Secrets
Time management secrets can help you get more done. It reviews the three key elements of time management secrets, do the right things first, be efficient, and get it done.
How to Innovate in Business
Innovation is essential to business success - how to innovate in business in six steps

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