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Quality
What Managers Need to Know About Quality, Part I The Precepts
What Managers Need to Know About Quality, Part I The Precepts by Leslie L. Kossoff
What Managers Need to Know About Quality, Part 2 The Manager's Role
What Managers Need to Know About Quality, Part 2 The Manager's Role by Leslie Kossoff
Manage Your Waste Stream
Manage your waste stream to improve profits and increase quality. Learn how and why.
Less Waste Equals More Profit
Less waste equals more profit so when you reduce waste you increase your profit. Learn how this works in different industries like yours.
OID
Glossary definition of the business management term OID, Organizational Innovation and Deployment
American National Standards Institute
The Institute is a private, nonprofit membership organization with the primary goal of the enhancement of global competitiveness of U.S. business by promoting and facilitating voluntary consensus standards. Site includes online catalog, standards information database, news and calendar.
The American Productivity & Quality Center
This site has sections on benchmarking, knowledge management, performance management, and more. The benchmarking and best practices section includes a library of relevant downloadable resources files.
American Society for Quality (ASQ)
ASQ is a society of individual and organizational members dedicated to the ongoing, development, advancement, and promotion of quality concepts, principles, and techniques.
The Australian Organisation for Quality (AOQ)
The Australian Organisation for Quality is dedicated to encouraging and assisting the implementation of quality management principles throughout both the private and public sectors of Australia.
The British Quality Foundation
The British Quality Foundation, a not-for-profit company, is the driving force for sustainable excellence in organisations throughout the UK.
How to Measure Your Way to Business Success
From Michael Gray, CPA, how to improve your business by measuring critical success factors.
Demings 14 Points
Dr. Edwards Deming's summation of the critical issues in TQM Management.
Institute of Quality Assurance
The Institute of Quality Assurance is the UK's leading institute for the advancement of quality practices.
The Malcolm Baldrige National Quality Award
The Malcolm Baldrige National Quality Award was developed to reward and encourage organizations for their achievements in quality and business performance and to raise awareness about the importance of quality and performance excellence as a competitive edge.
Teachings of Edwards Deming
These are excerpts from Dr. Deming's books. They speak to the principals that this American taught the Japanese about Total Quality, which they then taught their American competitors.
What Can I Do With This Waste Stream?
What is your waste stream and what can be done to eliminate it or make it into a secondary product to sell?