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Competitive Intelligence

Where to look for information about the companies with whom you compete or intend to compete, or where you might want to work.
Worst Customer Service Experience
Readers list their worst customer service experience
Customer Satisfaction Survey
The best way to find out whether your customers are satisfied is to ask them. What you ask and how you ask are important. The most important things is what you do with their answers.
What's the Competition Doing?
Resources and advice for ethically gathering business intelligence about your competitors, from John Reh your About.com Guide to Management
CorporateInformation.com
This site offers in-depth information on companies outside the US - an important feature in a global economy.
Dogpile
A search engine of search engines. Dogpile searches 20 search engines with your query.
Hoover's Online
This Texas-based company calls itself "The Ultimate Source for Company Information". It features research and data on more than 13,500 US and foreign companies, both public and private.
Portfolio News
From Excite, the latest news on the companies you select.
Quicken.com
Search for company information by stock symbol. Includes quotes, news, analysts ratings, company scorecard, insider trading information, and financial statements
Researching Companies Online
Debbie Flanagan has written a free tutorial on "Researching Companies Online". It is well designed and well written.
Zack's Investment Research
Look up data on any company, by stock symbol. Includes quotes, estimates, research reports, news, charts, and a profile.
Explore Management
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