Giving Directions to People
Managers spend a lot of time giving direction to people. When done well you can achieve great results. Make a little slip up and everything goes wrong. Here's how to do it right.
Manage Older Workers
Gen X managers need to learn how to effectively manage older workers. An aging work force will require new skills of all managers and the older workers.
How to Give Orders
Instead of giving orders, a smart manager gives instructions. Learn how to give instruction instead of giving orders to become a better manager.
Giving Positive Feedback
Don't ever underestimate the power of positive feedback. We are quick to point out to someone when they make a mistake. Sometimes we forget to acknowledge them when they do something right.
Giving Negative Feedback Properly
"Jane, you ignorant slut.” No one who heard Dan Ackroyd say that on Saturday Night Live had any doubt that he was about to strongly disagree with whatever Jane Curtin had just said. That’s not the way to give negative feedback. Try this instead.
The Lesson of the Red Horse.
The key to performance is employee motivation.
How To Review Subordinates' Work
How can managers assign work to their employees and still manage for quality and timeliness while giving the employees freedom to do the work to the best of their ability. The dilemma is answered in this article, How To Review Subordinates' Work.
The Peter Principle
While it may be true that many people are incompetent at their current level in an organization, that does not mean that The Peter Principle limits a manager's ability to get the most out of the team members. Three factors can easily overcome the restrictions seemingly imposed by this theory.