1999 Features

12/24/99 - Dear Santa...
My Annual Letter to Santa Claus is a wish list for things to improve businesses.

12/13/99 - Giving Memorable Gifts
A five step guide to make winter holiday business gift selection easy.

11/29/99 - Keeping The Lid On
Alarming statistics on violence in the workplace and what you can do to prevent it.

10/25/99 - How To Tell If You Are Management Material
A top 10 list and pointers on how to be a better manager.

10/04/99 - The Right People in the Wrong Jobs
How you can make your people, and yourself, more productive and happier at the same time.

09/20/99 - Guaranteed Sales Increase
Like the way that sounds? Want to know a guaranteed way to increase your sales?

08/19/99 - Relax Your Office Dress Code?
Why you need a written dress code, regardless of how casual or formal.

07/26/99 - A Crack In The Glass Ceiling
HP selects Carly Fiorina as its CEO; first woman to head Fortune 50 company.

07/12/99 - You Have To Have An Email Policy
Why you need an email policy and how to create one.

06/21/99 - If I Tell You, I'd Have to Shoot You
A look at Non-disclosure Agreements to protect your Intellectual Property

06/07/99 - Guaranteed Customer Satisfaction?
Can customer satisfaction be guaranteed or is that a pipedream?

05/24/99 - Are Your Top People Ready To Leave You?
How to tell and what to do about it.

05/10/99 - What Good People Really Cost
The why and how of Employee Retention can save you more money than you think

04/26/99 - Good Customer Service Is No Longer Enough
An interview with communications expert Dianna Booher on how to deliver customer service that helps you succeed not just survive.

04/12/99 - Happy Anniversary
A look back over the past two years at feature articles published on this site.

03/29/99 - Napping at Work is OK?
Sleepy workers cost you money. Here's help.

03/09/99 - Your Turn
A short survey - your chance to tell me what you want to see on this site.

02/16/99 - Part Four - Managers As Leaders
This fourth part of the series looks at the importance of leadership skills in a manager.

02/02/99 - Part Three - Do I Have The Right Team?
This third part of the series looks at evaluating the people in your organization, and teaming them for best results.

01/25/99 - Part Two - Reaching Your Goals
The second of a multi-part series on how to analyze and improve your company looks at converting mission statements to measurable goals.

01/18/99 - Part One - What Are We Doing?
The first of a multi-part series on how to analyze and improve your company looks at mission statements.

01/04/99 - What's Coming in 1999
Plans for the coming year, including the beginning of the series How to Analyze and Improve your Organization.

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