| Retail Management Tips My Top Twenty Management Tips for The Retail Industry, these will help you become a better manager and they may even help you survive this hectic season. If you have any comments about this list, email me or post to our Management Forum |
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1. It's The Customer Stupid. 2. "Doctor" Your Customers. 3. Delight the Customer. 4. You never have to make up for a good start. 5. Train Your Supervisors. 6. Under-promise and over-deliver. 7. Your first obligation is to the customer. 8. You have to make a difference. 9. Your biggest business challenge is your competition. 10. Follow Through On Sales Promises. |
11. Doing it right costs less than doing it over. 12. Don't Be A Demotivator. 13. Keep the flame alive. 14. You Can't Listen With Your Mouth Open. 15. Anyone can steer the ship in calm waters. 16. It is easier to save a dollar than to earn a dollar. 17. Appearance Does Matter. 18. Get your people involved. 19. Fix The Problem, Not The Blame. 20. Actively Listen. |
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John Reh
Management Guide
