The ESPICE Project
ESPICE aims to encourage and support Icelandic companies to do Software Process Improvements (SPI) and raise awareness of the need for continuous work in this field. It is part of the ESPINODES network. How to Measure Your Way to Business Success
From Michael Gray, CPA, how to improve your business by measuring critical success factors.
Institute of Quality Assurance
The Institute of Quality Assurance is the UK's leading institute for the advancement of quality practices. International Organization for Standardization
The ISO is a federation of national standards bodies from over 100 countries. This site contains information on technical committees, publications and ISO 9000 news. The Malcolm Baldrige National Quality Award
The Malcolm Baldrige National Quality Award was developed to reward and encourage organizations for their achievements in quality and business performance and to raise awareness about the importance of quality and performance excellence as a competitive edge. NAICS
This Census Bureau site has information about the successor to SIC Codes, the North American Industry Classification System. Quality Online
The online edition of Quality magazine, a monthly business publication serving the quality assurance and process improvement needs of North American manufacturing professionals. SIC Codes
This OSHA site lets you look up SIC (Standard Industrial Classification) codes by keyword or number. Teachings of Edwards Deming
These are excerpts from Dr. Deming's books. They speak to the principals that this American taught the Japanese about Total Quality, which they then taught their American competitors. "Ten Benchmarking Mistakes to Avoid"
Before starting a benchmarking effort, read these pointers from the Benchmarking in Australia site. Deming's Fourteen Points of Quality
A summary of the famous 14 points that underpin the Total Quality Management movement. These points were developed by W. Edwards Deming, the father of the total quality movement. iSixSigma
Quality portal providing articles, tools, news, job listings, and resources for implementing quality programs such as Six Sigma, ISO, Total Quality Management, and Baldrige. ISO 9000 and ISO 14000 Training Programs
Penn State University's Justice and Safety Institute provides seminars and workshops on ISO 9000 and ISO 14000 standards. Penn State has a reputation for training excellence in these international standards and offers very comprehensive reviews of these quality efforts and requirements. Quality Leaders Network
The Quality Leaders Network is a resource for professionals in the Public and Private Social Service Sectors as they help their organizations meet accreditation standards, develop teams, improve processes and measure outcomes.
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