1. Business & Finance

Discuss in my forum

Management Tip for Today

By , About.com Guide

Mo10: Quality customer service is based on three essentials: respect, value, and a human approach. When you first apply these to the way you manage your own staff, you will be able to apply them towards Customers.

(This tip is courtesy of Claire Belilos of CHIC Hospitality Consulting Services)

| Back to Tips Index

©2012 About.com. All rights reserved.

A part of The New York Times Company.