(This tip is courtesy of Claire Belilos of CHIC Hospitality Consulting Services)
Management Tip for Today
By F. John Reh, About.com
Mo10: Quality customer service is based on three essentials: respect, value, and a human approach. When you first apply these to the way you manage your own staff, you will be able to apply them towards Customers.
More Management Tips
More Management Tips
Explore Management
Must Reads
About.com Special Features
Start your new business on the right foot with these helpful tips. More >
Easy steps to take control of your credit card debt. More >
©2009 About.com, a part of The New York Times Company.
All rights reserved.