1. Money
You can opt-out at any time. Please refer to our privacy policy for contact information.

Discuss in my forum

Customer Management Tips

By

This list of tips is intended to help you focus on the key issues that are important to your success as a manager.

Leadership | Personal Development | Business Management | Motivation | Marketing | Quality | Customer Management

Customer Management Tips
#C1 Keeping existing customers is cheaper than finding new ones.
#C2 Actively Listen.
#C3 "Doctor" Your Customers.
#C4 It's The Customer Stupid.
#C5 Follow Through On Sales Promises.
#C6 Delight the Customer.
#C7 Keep your focus external.
#C8 Under-promise and over-deliver.
#C9 Your first obligation is to the customer.
#C10 Three Essentials of Quality Customer Service.

More Management Tips:
Leadership | Personal Development | Business Management | Motivation | Marketing | Quality | Customer Management

©2014 About.com. All rights reserved.