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Customer Management Tips

By , About.com Guide

This list of tips is intended to help you focus on the key issues that are important to your success as a manager.

Leadership | Personal Development | Business Management | Motivation | Marketing | Quality | Customer Management

Customer Management Tips
#C1 Keeping existing customers is cheaper than finding new ones.
#C2 Actively Listen.
#C3 "Doctor" Your Customers.
#C4 It's The Customer Stupid.
#C5 Follow Through On Sales Promises.
#C6 Delight the Customer.
#C7 Keep your focus external.
#C8 Under-promise and over-deliver.
#C9 Your first obligation is to the customer.
#C10 Three Essentials of Quality Customer Service.

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