Key Performance Indicators, also known as KPI or Key Success Indicators, help an organization define and measure progress toward organizational goals. KPI has been one of the most popular terms in ... Read More

One challenge you may have to face soon is how to retain, or replace, some of your best employees. According to a recent survey by Adecco, "54% of employed adults ... Read More

Like any other skill, some people are better at management than others. That's one of the reasons there are good mangers and there are bad managers. If you are thinking ... Read More

Companies that don't do succession planning have to struggle to replace key employees who leave or die. Those companies lose customers and employees while the search for successors goes on. Are ... Read More

My first mentor taught me many things, but probably the most valuable lessons he taught me were about leadership. Leadership is an important skill in many aspects of your life, ... Read More

Most managers don't know how to delegate. That's not really surprising, because no one ever delegated anything to them. Many managers dump their work onto someone else, but there is ... Read More

Many managers believe that their job is to resolve problems when they arise. While that is true, it is only the lesser part of the job. It's more importantly that ... Read More

People make mistakes. It happens. Your job as a manager includes correcting mistakes and taking steps so that they don't happen in the future. That means you need to tell ... Read More

When you ask your boss for things, does he or she always agree? Mine doesn't. Over the years I have had to spend time learning to manage my boss. It ... Read More

Sometimes, as a manager the most valuable thing you can do for your boss is to say no. Many managers are afraid to do it for fear of losing their ... Read More

It's an employer's market right now. There are many qualified applicants for every open position. It is not unusual to have hundreds of people apply for a single opening. After ... Read More

In an excellent article by Christopher Leonard of AP, he notes that "For many workers, fear of layoff is big motivator". He notes employees are showing up early, forgoing vacation time, ... Read More

Sixty-five years ago today, Allied forced landed on the beaches of Normandy, France in an invasion that turned the tide of World War II. We now refer to that event ... Read More

If I buy product "A" for $50 is that cheaper than buying Product "B" for $60? Well, that depends. The concept of Total Cost of Ownership, usually abbreviated as TCO, helps ... Read More

Should people be allowed to use cell phones in meetings? Is it a temptation that is just too distracting or simply part of doing business today? mlupinetti started the discussion ... Read More