Customer Satisfaction On The Cheap

The Young Entrepreneur Council listed their answers to the question "What is one low-cost way to improve customer service in your business?" One person responded with a promo for a software, but the rest of them, and there are a good number are generally good advice. If you read Low-Cost Ways to Improve Customer Service I think you'll pick up some good ideas.

For more on this management topic, here are some related articles:

• You Can't Manage What You Don't Measure
• Customer Satisfaction Surveys