Key Performance Indicators, or KPI, are a good way to make sure everyone is working together and working on what really matters. KPI are how a company tracks its progress toward its goals. To be effective they must be quantifiable, pre-agreed, and key to the organization's success. They usually are long-term considerations, not easily or often changed. For more on KPI read Key Performance Indicators (KPI) or watch the video on How to Use Key Performance Indicators.