Key Performance Indicators (KPI)

Key Performance Indicators, also known as KPI or Key Success Indicators, help an organization define and measure progress toward organizational goals.

KPI has been one of the most popular terms in the Management Glossary since we introduced it. Here's a two-page article on Key Performance Indicators that addresses what KPI are and their three key elements. It includes examples and a section on how to use them to make you more successful as a manager.