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John's Management Blog

By F. John Reh, About.com Guide to Management since 1997

Customer Satisfaction Surveys

Tuesday July 1, 2008
The best way to find out whether your customers are satisfied is to ask them. What you ask and how you ask are important. However, the most important thing is what you do with their answers. Read Customer Satisfaction Surveys to learn how to do a customer satisfaction survey that works.
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