Cross Training Makes Sense

I really believe in cross training employees. Not only does it make my job as a manager easier, but it's good for the employees. They are less apt to get bored, they may enjoy learning new skills, and they will appreciate becoming more marketable.

Read the cross training article, then join us on the Management Forum and share your stories, good or bad, and read what others write. What are the downsides to cross training? What are some of the unexpected upsides?