The Coffee Cup As a Management Tool

"Let's grab a cup of coffee". That can be a powerful suggestion. When you want to focus on what someone is trying to tell you, when you don't have time for a business lunch, when you just need a few minutes in your day when you can focus on one thing at a time, take the other person out for coffee. It will be a nice break for you, a perk for them, and you'll learn more than you expect.